thank you for accessing our website at wardsmitchelljr.com (the “website”).
users may, however, visit our site anonymously, however, that may prevent them from engaging in certain site related activities.
information we collect
personal information may include, without limitation: your first and last name, age, your mailing address, your billing address, email address, telephone number, cell phone number, and credit card information. if you have set up an account that is password protected in order to use any feature on the website, or for any other purpose for which a password is needed, that password is also part of your personal information. it may be possible to use portions of this website without providing any personal information, but it may be necessary to provide personal information to utilize all features of this website.
for some activities, your mobile web browser or client software may transmit certain geographic information or information regarding your mobile device to us. we may use that information to generate aggregate statistics about our user community and may provide that information to advertisers and other parties with whom we have a business relationship. in addition, we may use any such information for security, system integrity (the prevention of hacking, cheating and other improper or unlawful activities), or enforcement purposes.
when you visit this website, we may, at our option, automatically collect and store the following types of non-personally identifiable information received from you: (i) information from server logs found on your browser; (ii) click-through statistics; (iii) website traffic and behavioral usage (iv) your country; (v) the type of web browser you are using to access this website; (vi) the type of operating system you are using; (vii) the name of the domain and host from which you access the internet; (viii) the date and time you access this website and the duration of your visit; (ix) the internet address of the site from which you linked directly to this website; (x) browsing history; (xi) mobile page views; and (x) the type of handset device and mobile operating system you are using (e.g. android, iphone, etc.). we only use this data in aggregate form, for statistical purposes, and not in a manner that would give us sufficient information to identify you personally. automatically collected information of that kind typically provides us with a greater understanding regarding the use of this website, including what types of content, offers and products our visitors are interested in, where they are generally located and what are their general browsing behavioral patterns. that information also allows us to determine if this website is working properly, make changes to the website that allows users to have better experiences on the website, and improve the website, our offers and promotional content so that they are more relevant to our visitors. we collect that information and track it for statistical purposes; we do not use it to identify or to market to a particular user.
this information may be shared with advertisers, fulfillment partners and other third parties on an aggregated basis, but it does not include the personal information of individual users (defined below). your network service provider normally assigns a dynamic ip address to your every time you use your mobile browser. while we do not associate ip addresses with records containing personal information, we will use ip addresses to identify any user who engages in misconduct or otherwise violates any applicable laws. additionally, we may be required to disclose ip addresses pursuant to a court order or subpoena. we may also identify and track your internet protocol (“ip”) address. an ip address is the unique number assigned to your server or internet service provider (“isp”). we may track those ip addresses for system administration purposes, to report aggregate information, site tracking, security purposes, or to prevent our data and servers from being damaged.
how we collect information
data you provide.
you directly provide us with most of the data we collect, including when you:
- create a user account.
- place an order.
- voluntarily complete a customer survey or provide feedback via email or on facebook.
- use or view the website via your browser’s cookies.
- data we collect indirectly.
- data about your use of and interaction with this website.
- click-through data.
how we use information
ward s mitchell jr may request and require various personal data and/or confidential information to understand your needs and provide you with better services. in addition, we may use such data and confidential information for the following reasons, which will be specified at the time of the collection of the confidential information:
to run and operate our site we may need your information display content on the site correctly.
to improve customer service information you provide helps us respond to your customer service requests and support needs more efficiently.
to personalize user experience we may use information in the aggregate to understand how our users as a group use the services and resources provided on our site.
to improve our site we may use feedback you provide to improve our products and services.
to process payments we may use the information users provide about themselves when placing an order only to provide service to that order. we do not share this information with outside parties except to the extent necessary to provide the service.
to run a promotion, contest, survey or other site feature
to send users information they agreed to receive about topics we think will be of interest to them.
to manage product reviews and ratings we may use third party service providers to help us manage product reviews and ratings left by users.
to send periodic emails we may use the email address to send user information and updates pertaining to their order. it may also be used to respond to their inquiries, questions, and/or other requests.
google analytics. we currently use google analytics to analyze user behavior.
how we store information.
all data and confidential information is stored through a data management system. this data and confidential information can only be accessed by those who help manage that information in order to deliver e-mail or otherwise contact those who would like to receive our correspondence. when you provided the confidential information, you agreed and acknowledged that we, including but not limited to our team, staff and affiliates, and those who manage the data management system may have access to your confidential information, as is reasonably necessary. all data and confidential information shall only be stored for as long as is indicated in the consent statement and will be deleted within 30 days of your request, unless such information is still necessary for completion of payment(s) due.
however, no internet, mobile or e-mail transmission is ever fully secure or error free. in particular, e-mail or sms messages sent, or any other information or data sent to or from this website, may not be secure. therefore, users should therefore take special care in deciding what information they send to us through an internet connection or mobile network.
you can help us to protect your personal information by: (i) using a secure mobile web browser; (ii) not sharing any password or log-in data with others; and (iii) changing your password frequently. we are not responsible for any breaches of a user’s profile and access to their personal information which is attributed to lost or stolen usernames and passwords. in the event of an inadvertent disclosure of a user’s username and password, users are advised to change their password as soon as they become aware of such disclosure.
your data protection rights
all website users are entitled to the following:
- access—you have the right to request copies of your personal data. we may charge you a reasonable fee for this service.
- rectification—you have the right to request we correct any of your data you believe is inaccurate, or to complete information that is incomplete.
- erasure—you have the right to request we delete your data, under certain conditions.
- restrict processing—you have the right to request we restrict the processing of your data, under certain conditions.
- object to processing—you have the right to object to our processing your data, under certain conditions.
- data portability—you have the right to request we transfer the data we have collected to another organization, or directly to you, under certain conditions.
we are required to respond to your requests within one month. to exercise any of these rights, contact us at:
4-831 kuhio highway, suite 438-525
kapaa, hi 96746
we and third-party services we use may send cookies to your computer in order to uniquely identify your browser and improve the quality of our service. the term “cookies” refers to small pieces of information that a website sends to your computer’s hard drive while you are viewing the site. we may use both session cookies (which expire once you close your browser) and persistent cookies (which stay on your computer until you delete them). you have the ability to accept or decline cookies using your web browser settings. if you choose to disable cookies, some areas of the site may not work properly or at all.
for more information about cookies, visit www.allaboutcookies.org.
you can set your browser not to accept cookies, and the above website has instructions for removing cookies from your computer. however, you may lose access to and/or functionality of parts of the website.
if user decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. if at any time the user would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or user may contact us via our site. we may use third party service providers to help us operate our business and the site or administer activities on our behalf, such as sending out newsletters or surveys. we may share your information with these third parties for those limited purposes provided that you have given us your permission.
third party websites
users may find advertising or other content on our site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. we do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our site. in addition, these sites or services, including their content and links, may be constantly changing. these sites and services may have their own privacy policies and customer service policies. browsing and interaction on any other website, including websites which have a link to our site, is subject to that website’s own terms and policies.
how can you manage your data?
at the time you provide personal information, we will give you the option of declining any future offers or information about new products, promotions, or services. in addition, many of the messages that we may send you, such as electronic newsletters, have procedures within them to cancel the receipt of similar information in the future or later editions. you may also be given the opportunity to “opt out” of certain features or functions.
what about children?
this website is designed by us and intended to be considered as a general audience website and is not intended for use by children. we do not intend to collect personal information from individual under the age of eighteen. if you are the parent or guardian of a child under eighteen who has provided personal information to us, please contact us by e-mailing us at [email protected].
ward s mitchell jr
4-831 kuhio highway, suite 438-525
kapaa, hi 96746
international privacy laws.
california privacy rights.
under california law, if you are a california resident, you have the right to request the categories of personal information that we share with certain categories of third parties for direct marketing services. california residents may also request that we do not share your personal information with third parties for use in direct marketing by them to you. to make such an opt-out request, please write us at the address above.